Claims Process

Managing and processing claims can be strenuous and time consuming, and if not dealt with correctly, the repercussions can be costly.

If allegations or claims have been made against you or your organisation, ACI’s experienced team can investigate the situation and ensure that you are protected and minimal damage is caused to the operation of your business.

Claims Advice

At ACI Broking, we pride ourselves on integrity, which is why clients are encouraged to seek our professional advice before any claim is processed. ACI provide claims advice and guidance for all clients, ensuring that all claims are valid and the outcome is resolved quickly and fairly for the parties involved.

Claims Mediation

External insurance companies can be difficult to negotiate with during the claims process, which is why professional mediation is always encouraged.

If you believe that you are being treated unfairly or do not understand what is being asked of you, ACI Broking will be standing by to assist you and mediate the entire claims process, from start to finish.